A growing business needs technology that can scale with it. That’s where cloud-based enterprise resource planning (ERP) becomes critical. Implementing the right ERP solution helps organisations automate and manage core business processes for optimal performance.
And that’s exactly what PKF Digital did for our client, Scentia, back in 2012 through the implementation of Oracle NetSuite ERP.
The ERP journey – from foundation to expansion
Scentia is a leading Australian education and training group with unrivalled offerings through short courses, qualifications and higher education. Their portfolio includes the Australian Institute of Management Education and Training (AIM), AIM Business School, Australasian College of Health and Wellness (ACHW) and more.
With such a diverse portfolio, Scentia needed a unified system to manage operations, streamline processes, and support ambitious growth.
When Scentia first approached PKF Digital in 2012, the organisation was experiencing the common growing pains of a rapidly expanding education group. Multiple brands operated on separate systems, creating inefficiencies, duplicated processes, and limited visibility across the business. Financial reporting was slow and fragmented, while managing student enrolments, compliance requirements, and acquisitions demanded significant manual effort. These challenges made it clear that Scentia needed a unified, scalable solution to streamline operations and provide real‑time insights. After careful evaluation, Oracle NetSuite ERP emerged as the ideal platform — offering cloud‑based flexibility, consolidated reporting, and the ability to integrate new business units seamlessly as the group continued to grow.
Over the past 13 years, NetSuite has become the backbone of Scentia’s operations. This year, we celebrated a major milestone – the successful launch and onboarding of two new acquisitions, Institute of Executive Coaching and Leadership (IECL) and Open Door Coaching, into Scentia’s NetSuite environment.
Delivering seamless ERP integration
Our advisory team worked hand-in-hand with Scentia’s leadership to ensure smooth transitions and unified operations across the group. Key outcomes included:
- Consolidated platform: NetSuite now supports Scentia’s operations across multiple countries.
- Consistency and visibility: Real-time insights across brands and geographies.
- Future-ready scalability: A system designed to accommodate ongoing acquisitions and expansion.
Collaboration driving ERP success
The success of this project was made possible by the dedication of both teams. Congratulations to the incredible Scentia team – Cindy Chen, Ali Sumaray, Melody Gonzales, Kim Hoang, Jessica Cai, Natalie Ashdown, and Warren Creighton – whose collaboration and commitment ensured seamless delivery.
Sustainable and ingrained digital transformation is never achieved through technology alone — it requires people working together with shared purpose. The partnership between PKF Digital and Scentia exemplifies this, with our advisory team working hand in hand with both our digital implementation specialists and Scentia’s teams. By fostering open communication, aligning priorities, and embedding best practices across departments, we ensured that Oracle NetSuite ERP was not just deployed but fully embraced. This collaborative approach created a culture of ownership and adaptability, enabling Scentia to integrate new acquisitions seamlessly while building a resilient foundation for long‑term growth.
As of December 2025*.
Looking ahead – the next chapter of growth
As advisers, we are proud to see Scentia continue to grow, empowered by the Oracle NetSuite ERP, assisting their vision of being Australia’s most relevant future skills training business. With PKF Digital’s expertise in digital transformation and Scentia’s commitment to lifelong learning, this partnership is primed for continued success.
Ready to transform your business with Oracle NetSuite ERP? We specialise in ERP advisory, implementation, and integration that empowers businesses to grow seamlessly.
Contact us today to discover how Oracle NetSuite ERP can transform your operations and explore solutions that scale with your growth.
